TURN HAPPY CUSTOMERS INTO ADVOCATES
Easily get customers who’ve had a positive experience with your brand to provide feedback and leave positive reviews on the most influential places like Google, Yelp, and Facebook with ReForce. Whether you work with one or thousands of locations, you can start turning your customers into your strongest brand advocates in a matter of minutes.
ADDRESS NEGATIVE FEEDBACK IN PRIVATE
ReForce‘s unique internal feedback workflow means that you’re catching unhappy customers before they’re expressing their opinions online and offers you the opportunity to resolve their issues sooner. Many customers treated this way even go on to write positive reviews online.
MONITOR & RESPOND
Measure the success of your campaigns as well as other organic reviews and get a bird’s eye view of your digital reputation. ReForce makes responding to comments on the most important sites simple.
IMPROVE CORPORATE CULTURE & SEO
ReForce allows you to track positive and negative feedback back to the staff that interacted with your customers, offering you better insight into how to improve customer experience. This results in increased positive reviews, improving your search engine rankings, and impacting consumers’ making purchase decisions.
GET A FREE DEMO
Let’s set up some time to talk about your business to see if we’re a good fit!
Stop Switching Screens
Execute media plans without having to switch modules or interfaces. Simplify your buys with a sleek and intuitive interface.
Work on the Go
Whether you work in an office or prefer the beach, you can plan and by media anywhere that has an internet connection.
Get Industry Experts
We know the frustrations involved with the industry, so you'll get a super smart and dedicated support rep along with ongoing training and support to help ease those woes.
Automate the customer feedback process and remind those that haven’t submitted a review.
Aggregate reviews and scores from the most important places.
Ask for reviews only from customers who are likely to share their positive experiences online.
Resolve issues and identify customer experience problems before they end up online.
Easily customizable email and SMS templates that make getting started simple.
Gain complete control over where you direct happy customers to write reviews.